Important note: Some customers have reported an issue where the website appears to keep logging them out. This is an issue on some web browsers due to your browser cache or cookie settings. Please try:
- Returning to the page you were trying to access and refreshing
- Clearing your browser cache
- Using a private browsing window
- Using a different web browser
- Ensuring you have enabled all cookies on this site
Apologies for this issue, and thank you for your cooperation. If the issue persists, we would really appreciate your support in helping us resolve the problem – please email firstname.lastname@example.org to let us know.